Overview
We want you to have confidence in every purchase. If you are not satisfied with your order, you may request a return or exchange within 30 days of delivery.Eligibility for Return
- The item must be unused, in original packaging, and in the same condition as received.
- Proof of purchase (receipt/order confirmation) is required.
Certain items cannot be returned:
- Custom-made or personalized orthopedic products.
- Intimate/medical-use goods (such as personal care products).
- Gift cards and digital/downloadable items.
- Products marked as non-returnable at purchase.
Return Process
Email info@woocommerce-962493-6544213.cloudwaysapps.com with your order details, reason for return, and photos (if product is defective/damaged).
After approval, ship the item to:
Glorified Orthotech Pvt Ltd
South vazhakulam .P.O, Keenpuram, Vazhakkulam, Aluva, Kochi, Kerala 683105
You are responsible for return shipping costs. Use a trackable courier for safety.
Refunds
Once received and inspected, you will be notified via email.
Refunds are processed to the original payment method within 7-10 business days, minus shipping costs.
Only regular-priced items are eligible for refund; sale or promotional items are not refundable.
Partial refunds may be granted for opened or used products, damaged packaging, or returns after 30 days.
Late or missing refunds
Check your bank/card statement and contact your card provider. If you need help, email info@woocommerce-962493-6544213.cloudwaysapps.com.
Exchanges
Defective or damaged items may be exchanged for the same product (subject to approval and inventory).
Please email images and details to info@woocommerce-962493-6544213.cloudwaysapps.com for prompt service.
Gifts
If the item was marked as a gift, the recipient receives a gift credit once the return is processed.
Need help?
For questions or assistance with refunds and returns, contact us at info@woocommerce-962493-6544213.cloudwaysapps.com or call +91 123 456 7890.
